Privacy policy

Privacy Policy

Domain: oasestore.com Last updated: Dec 16, 2025 Privacy: privacy@oasestore.com
This policy applies to our site and services (including customer support) for packaging and storage products such as resealable storage bags, vacuum storage bags, packaging pouches, storage bins, and organizers.
Support: support@oasestore.com

(1) Overview

This Privacy Policy explains how oasestore.com ("we", "us", "our") collects, uses, shares, and protects personal data when you use our website, place an order, subscribe to marketing, or contact customer support.

Quick summary:
  • We collect data needed to process orders, deliver products, support returns, prevent fraud, and improve our services.
  • We use service providers (payments, shipping, hosting, analytics, customer support tools) who process data on our behalf.
  • You can opt out of marketing emails and request privacy rights where applicable.

(2) Personal Data We Collect

Category Examples How we collect it
Identifiers & contact details Name, email, phone number, shipping/billing address When you place an order, create an account (if available), or contact support
Order & transaction data Items purchased, order totals, returns/refunds, shipping confirmations Generated when you transact with us
Device & usage data IP address, browser type, pages viewed, timestamps, referral URLs Automatically via cookies and server logs
Customer support communications Emails/chats, photos/videos you send (e.g., damaged packaging, missing parts) When you contact us
Marketing preferences Subscription status, email engagement (where supported) When you opt in/out or interact with emails

Payments are processed by third-party payment processors. We generally do not store full payment card numbers on our servers.

(3) How We Use Personal Data

  • Order fulfillment: process orders, ship items, provide tracking, handle returns/refunds.
  • Support: respond to requests, verify order details, troubleshoot product issues.
  • Security: prevent fraud, secure accounts and transactions, protect systems.
  • Operations: analytics, debugging, performance monitoring, and improving the site.
  • Marketing: send promotional messages where you opt in or where permitted by law (you can unsubscribe).
  • Compliance: accounting, tax obligations, and lawful requests.

(4) Cookies and Similar Technologies

We use cookies and similar technologies to keep the site working (cart/checkout/security), remember preferences, understand site usage, and (where enabled) deliver or measure marketing.

Cookie categories
  • Essential: required for core functions and security.
  • Analytics: measure traffic and improve the site.
  • Marketing: measure or deliver ads where enabled and permitted.

You can control cookies through browser settings. Disabling some cookies may affect site functionality.

(5) How We Share Personal Data

We may share personal data with:

  • Service providers: payment processors, shipping carriers/logistics partners, hosting/IT, analytics, customer support platforms.
  • Legal and safety: to comply with law, prevent fraud, and protect rights and safety.
  • Business transfers: in a merger, acquisition, or sale of assets (with safeguards).

We do not sell your personal data in the traditional sense. If your jurisdiction defines "sale"/"sharing"broadly, you may have opt-out rights where applicable.

(6) International Transfers

We operate internationally, so personal data may be processed in countries/regions different from where you live. Where required, we use appropriate safeguards for international transfers.

(7) Data Retention

We retain personal data only as long as needed for the purposes described, including legal, accounting, dispute resolution, and enforcement obligations.

(8) Security

We use reasonable administrative, technical, and physical safeguards to protect personal data. No method of transmission or storage is 100% secure.

(9) Your Rights and Choices

Depending on your location, you may have rights such as access, correction, deletion, portability, restriction, objection, and the right to withdraw consent.

  • Marketing emails: unsubscribe using the link in our emails.
  • Requests: email privacy@oasestore.com and provide enough information for verification.

(10) Children's Privacy

Our services are not intended for children under 13 (or the age defined by local law). We do not knowingly collect personal data from children.

(11) Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated"date reflects the latest revision. Material changes will be posted on this page and/or communicated as required by law.

(12) Contact